FREQUENTLY ASKED QUESTIONS (FAQ)

Ottawa, you asked, and we listened! Here are some of the most common questions we receive on a regular basis:


Is the City of Ottawa aware of these bins?
Yes, we have consulted with the City on the design, capacity, and other requirements. The City of Ottawa’s waste management team is aware of our bins and has provided input where necessary. Our goal is to create a product that is both user-friendly and compliant with local regulations. Please remember not to exceed 33 lbs when loading the bin and to completely remove the lid on garbage collection days.


How much does the bin weigh?
Due to variations in manufacturing, the weight of the bin falls between 6-8 kg (13-17 lbs). You can find all dimensions and specifications on our “Order Yours Today” page.


Are the lids removable?
Yes, the lid is fully removable. It also comes with a hinge option, which many of our customers requested. The two pins should be removed before garbage day to comply with City guidelines.


Is the bin capacity 140 litres?
Yes, after conducting volume tests, we can confirm that the bin has a capacity of 140 litres.


Are you affiliated with the City of Ottawa?
No, we are an independently owned local business based in Ottawa and are not affiliated with the City.


Can the bin be used for compost or recycling?
No, this bin is specifically designed for regular household waste. Please use separate containers for compost and recycling, as required by the City of Ottawa’s waste management guidelines.


How durable is the bin?
Our bins are made from high-quality, weather-resistant materials designed to withstand Ottawa’s tough winters and hot summers. They’re built for long-term durability and reliable daily use.


Still have questions?
If you have any additional questions or need further assistance, feel free to reach out through our Contact Us page. We’re always here to help and would love to hear from you!

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